The following privacy statement & policy is just a translation of our German version which is original and binding.
Responsible for privacy is Friends Medien, Inh.: Claus Lemanczyk, Köhlstrasse 13, 71636 Ludwigsburg, Tel: +49 7141 6490349
For any questions about data protection at Go Friends you can contact the data protection officer: Friends Medien, Datenschutzbeauftragter, Köhlstrasse 13, 71636 Ludwigsburg or by e-
We store personal or personal data about users. The law defines such data as information about the personal and factual circumstances of a particular or identifiable natural person. These include, for example, the name, address, e-
A. Visting our Webseite go-
1.1 You can visit our site without giving any information about yourself. First of all we save automatically (ie not via a registration) general information that is not used personally. Save the used web server and statistics programs
· Your operation system
· Hostname of your computer (IP)
· the site you came from to visit us
· the name of the requested files
This data is stored and evaluated only for the administration and improvement of our offer and will not be passed on to third parties.
1.2 Access to our website can also be done via or within our app NAVIGAYTOR. Local app notices on data protection will apply.
1.3 You will also receive active information from our website, for example when you enter information in our contact form, register for our newsletter or register to participate in the Go Friends bonus program. This includes, for example, your name, your e-
1.4 This data will be disclosed to third parties only to the extent permitted by law and for the purpose of contract execution, billing, for marketing purposes or if you have previously consented thereto. In the course of processing, for example, service providers employed by us (for example transporters, logisticians, banks) also receive the necessary data; Data passed on appropriately may only be used by our service providers to fulfill their task.
1.5 When contacting us via the online forms provided on the website (contact, revocation, etc.) your details will be stored for the purpose of processing the request as well as in the event that follow-
2. Your Rights
2.1 You have the right to free information about your data stored with us. Upon request, Friends Media will be happy to tell you if and what data is stored about you. As far as the legal requirements are met, you have the right to correct, block or delete your data.
2.2 You have the right to receive your relevant data in a structured, common and machine-
2.3 You also have a right of appeal to the relevant data protection supervisory authority.
3.1 On our website we use so-
3.2 Our used cookies do not collect any personal data except the registration of your data after successful login into your participant account.
3.3 We use session cookies, which are deleted after closing your browser. In addition, long-
4.3 You can prevent the installation of cookies for Google Analytics or Google Adsense by setting your browser software; We point out that you may not be able to use all features of our website in this case.
5. Third Partiy Providers and Services & Web Links
5.1 Additional services from third-
5.2 Our website contains links to external websites of third parties on whose contents we have no influence. Therefore, we can not assume any liability for these external contents. The content of the linked pages is always the responsibility of the respective provider or operator of the pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.
B. If you register and participate in the Go Friends bonus program
1. Your personal data (Registration/Participation)
To participate in the Go Friends bonus program, your full name and full address are required. Without this information you can collect bonus points, but do not redeem them. These data as well as possibly further voluntary data are stored and used by Friends Medien, owner: Claus Lemanczyk, Köhlstrasse 13, 71636 Ludwigsburg as operator of the program.
1.2 Your data will also be transmitted to the respective Go Friends partner company from which you obtained your bonus card or if you have selected its partner card in the application.
1.3 Partner companies where you use your loyalty card (earn or redeem points) can view your data; with the exception of pharmacies.
1.4 Friends Medien and Go Friends partner companies are partly jointly responsible. They have defined in agreements who of them fulfills which data protection obligations. We will gladly provide you with the essential content of these agreements on request.
1.5 Submission of data to the other partner companies or to other third parties does not take place, except in case of abuse or if the legal regulations oblige us to do so.
1.6 When using your bonus card, the partner company stores only anonymized transaction data (date of the transaction, card number, point charge and possibly purchase amount) on the terminal and forwards them to Friends Medien for processing. Information on purchased goods and / or services is not recorded.
1.7 After the transaction has been completed, the partner company will be shown the current balance of the card account; For some partner companies, the display also appears on the cash register receipt. If you have specified your mobile phone number in the profile, you will also receive an SMS and you with the points (booking / debit) and the current point balance.
1.8 Legal basis for the processing of your personal data is § 6, 1b DSGVO
2.1 As part of your participation in the Go Friends bonus program, up-
2.2 The sending takes place exclusively via Friends Medien as a mediator. Partner companies have no access to personal data; However, in order to avoid a flood of advertising partner companies can only target the target group according to selection criteria such as gender, age, place of residence or when using the app NAVIGAYTOR also by geofencing (localization in predefined areas)
2.3 You can revoke your consent at any time. All you have to do is send a message to Friends Media or online by deactivating this consent in your Go Friends card account. Of course you can continue to participate fully in the Go Friends program. As part of your participation you will then receive only communications by mail or e-
2.4 Legal basis for this process is § 6, 1a DSGVO
3. Storage Time
3.1 Friends Medien stores your data and any voluntary information as long as you participate in the Go Friends program. Thereafter, they are usually deleted immediately, after the expiration of existing commercial and tax-
3.2 Your transactions will also be deleted after expiry of the respective commercial and tax retention period of 10 years.
3.3 Your communication data will be deleted by Friends Medien at the latest after 6 years, if their storage is no longer required for commercial or tax retention periods of 10 years.